ThePeopleAlchemist Edit: book review – The One Minute Apology
The One Minute Apology is an engaging parable that delivers one of Blanchard’s essential management principles: The Apology. The other principles are Goal Setting, Praising and Reprimanding.
It is a step-by-step guide on how to accept responsibility for own errors. And deal with the cause of the damage caused while maintaining a sense of own integrity.
The One Minute Apology offers anybody – but particularly useful in a work environment – a way of approaching one of life’s dilemmas: how to admit and accept that we have made a wrong decision. And how to correct it by making a meaningful apology. I stress the word meaningful – just sorry won’t do.
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